Turns visitors into customers.

An AI assistant on your website that advises customers 24/7, recommends, sells and speaks fluent Slovak, Czech and English.

Try Otto: ask it anything about Otto ↓

The real Otto on our own account. It answers only from what’s on this site.

Otto in four facts

Otto in four facts
Checks
price, discount, stock and delivery date before replying.
1 line
of code for Shoptet, WooCommerce or any website.
7 days
free, no card. Nothing is charged after the trial.
24/7
answers in Slovak, Czech and English.
What Otto can do

Answers questions. Shows your range. Helps customers choose.

It answers only from your products and pages. Each feature comes with a demo.

Answers questions, incl. about products, 24/7

Shows up to 3 products with price, availability and a link. Even at midnight, even on holidays.

Never makes up prices, discounts or stock

Answers from your catalogue, pages and documents. Checks delivery times too.

Product finder guides customers with questions

You write 2 to 6 questions yourself. Based on the answers, Otto recommends products.

Gives the exact delivery date

It factors in your handling time, the carriers you set, and Slovak and Czech public holidays.

Hands the customer over to you when unsure

You get an alert in your browser and on your phone. After hours, it asks for contact details.

Replies in Slovak, Czech and English

It follows the question’s language. A Czech customer gets a Czech reply, even on a Slovak website.

Want to see Otto on your own products?

In 20 minutes online, we’ll show you Otto on your website, no commitment.

Answer checks

Wrong information in chat costs you sales and money. Otto answers from your data.

It draws on your website, price list, documents or catalogue. Before sending, it checks prices against them.

How much is the soothing serum, and do you have a discount on it?

Draft from the model’s memory

The soothing serum costs €19.90 and right now it’s 20% off.

  • €19.90 isn’t in your catalogue
  • Your catalogue has no 20% discount
Your catalogueSoothing serum, 30 ml
Price
€24.90
Discount
None
Stock
In stock
The customer gets

The soothing serum, 30 ml, is in stock and costs (price on the card).

Soothing serum, 30 ml€24.90In stockView product
  1. 01The customer wants precise informationHow much is the serum in the demo, or an oil change? A typical chatbot answers from memory, even when it’s wrong.
  2. 02Otto first checks the answer against your dataIt looks up amounts in the price list or catalogue, and tries to verify a product’s price on its page within 1.5 seconds.
  3. 03It won’t quote a price that doesn’t matchIt swaps the price for a note such as “(price on the card)” or drops the sentence it’s in. The panel shows the change.
The owner’s panel

A live overview in your panel and one-click chat takeover.

For every answer, you see what Otto drew on, and you take over the conversation with one click.

A conversation Otto handled on its own. The “Why?” button shows the source of the answer. “Summarise conversation” sums up what the customer wants, where things stand and the next step. Sample data
Otto app iconThe panel in your pocket

We’re working on an app for Android and iOS.

Coming soon onGoogle PlayComing soon on theApp Store
Pricing

All-in prices, your quota at a glance

Choose by your website’s traffic. You pay monthly, with no minimum term.

Right for you
Start
€59/ month
800 AI replies a month
For websites up to ~10,000 visits a month
Join the pilot
  • 3 operators
  • Answers questions, incl. about products, 24/7
  • Replies in Slovak, Czech and English
  • Hands the customer over to you when unsure
  • Product finder guides customers with questions
RecommendedRight for you
Pro
€129/ month
1,800 AI replies a month
For websites up to ~20,000 visits a month
Join the pilot
  • 8 operators
  • Everything in Start
  • Takes in complaints and returns
  • Customers can send a photo
Right for you
Business
€189/ month
2,800 AI replies a month
For websites up to ~40,000 visits a month
Join the pilot
  • Large team: 15 operators
  • Everything in Pro
Right for you
Custom
Price on request
For larger volumes and integrations
Ask for a quoteBook a meeting
  • Everything in Business
  • Limits and price tailored to you
  • “AI Assistant” footer instead of Otto (paid)
  • Connect via API and webhooks (on request)

Prices are final. Cancel any time, and Otto runs until the end of the paid month.

Not sure what to choose?20 minutes on Google Meet, Monday to Friday 15:00–18:00, no commitment.
Book a meeting
Looks like your website

Your colours, your name, your tone

You set the colour, name, avatar, welcome message and form of address (informal or formal) in the panel. Below are five examples of the same widget.

Bookshop · AI AssistantProducts · Product card
Fitness · FitServices · Informal address
Cosmetics · SofiaProducts · Recommendation
Pizzeria · BellaHandover to a colleague · Photo in live chat
Dark themeLight · Dark · Auto

Five real widgets, sample data.

Where Otto works

One line of code, any website

All you add is one line of code. We set it up with you, no developer needed.

ShoptetA line in HTML code, products from the feedHow to add to Shoptet
WordPress and WooCommerceA line in the footer, feed or pagesHow to add to WordPress
ShopifyOne line in the theme.liquid fileHow to add to Shopify
UpgatesOne line in custom codesHow to add to Upgates
Your own websiteThe same single line before </body>How to add to your website
In the works
MessengerWhatsAppMobile SDK for your app
No online shop? You can add Otto to a service website too.Don’t see your platform? Write to us.
Questions and answers

What people ask us

Short and to the point: pricing, data, setup and what Otto doesn’t do.

Yes. You add one line of code to Shoptet’s HTML codes, and Otto loads your products from the XML feed. It also works on WooCommerce, Shopify, Upgates and your own website.

Yes. Upload the conversation export from your current chat in the panel and Otto learns what customers ask. Personal data is removed and you approve the suggestions yourself.

Start 800, Pro 1,800, Business 2,800 a month. We alert you at 80%. Once they run out, Otto doesn’t answer new conversations, and ongoing ones can finish, up to 125%. A higher plan applies at once, and you only pay the difference.

By card through Stripe, monthly in advance, and the subscription renews itself. PDF invoices are in the panel. Prices are final.

Nothing is charged, and you don’t enter a card. If you don’t choose a plan, Otto pauses and offers customers the option to leave their contact details. Your conversations stay. The trial runs from when you create your account.

In the panel, any time. Otto runs until the end of the paid month; a started month isn’t refunded. You can download your conversations. When you delete your company, the chat switches off at once and the data is deleted for good after 30 days.

We process your customers’ data as a processor under the GDPR. The server is in the EU, contacts are encrypted and chats are deleted after 12 months by default.

It checks price, discount, stock and delivery date before sending. We don’t guarantee AI is error-free, and you are responsible for the content towards your customers. So you see every answer and its source, and can take over.

No, Otto answers on its own. When a human is needed and nobody is in the panel, it asks the customer for contact details and you get an alert.

It doesn’t add products to the basket, book appointments or take orders. It tells customers their parcel status once you connect a carrier in the panel (Pro plan and up). Otherwise, it explains to the customer how to sort it out or sends them to you. You choose in the panel which topics always go to you.

Otto has been in its pilot phase since August 2026. We’ll publish numbers only from real measurements, with the client’s consent. Until then, try it yourself at the top of the page.

Have another question? Ask Otto, it answers right away. Or write to us at ponuka@ottoai.sk